Claxon.ai
The conversational assistant that answers, books and manages customers 24/7.
Claxon.ai is the AI conversational assistant designed for dealerships and service partners. It autonomously handles calls, WhatsApp, chat and customer requests, integrating with your DMS, CRM, phone system and calendar. It's not a simple chatbot, but a conversational platform that understands requests, accesses company data and completes the actions needed, from booking a service appointment to confirming it.
The virtual BDC that always answers.
Every unanswered call is a lost opportunity. During activity peaks — tire changeovers, recall campaigns, service bookings and sales promotions — switchboards and service departments quickly get overwhelmed.
Claxon.ai was built specifically for dealerships and service partners who want to guarantee an immediate response to customers on every channel. It's available around the clock and autonomously handles inbound calls, outbound campaigns, bookings and information requests.
Thanks to integration with the DMS, CRM, phone system and calendar, Claxon.ai doesn't just answer — it completes the operation: it recognizes the customer, retrieves the information needed and carries out the requested action.
Every unanswered ring is a lost appointment. Claxon.ai always answers.
An assistant that answers, books and calls back.
Front Office 24/7
Continuous support across phone, WhatsApp, web chat, app and social media.
Service Voicebot
Handles bookings, recognizes the customer and adds appointments directly to the calendar.
Sales & Pre-Sales
Answers FAQs, qualifies leads, books test drives and supports the sales process.
Business System Integration
Accesses the DMS, CRM, phone system and calendar to complete every request.
Context-Aware Handover
Transfers the conversation to a staff member with the data, intent and history already collected.
Proactive Engagement
Sends reminders, promotions and automated communications via WhatsApp.
From the customer's request to the completed action.
The customer reaches out
Claxon.ai receives calls, WhatsApp messages or web chat requests at any time.
Understands and identifies
Identifies the customer, vehicle and intent by querying company systems.
Carries out the action
Books appointments, updates the calendar, sends confirmations and collects information.
Brings in a staff member
When needed, it hands off to a person without making the customer repeat anything.
The conversational platform for automotive customer experience.
Autonomous service and repair booking
Claxon.ai answers service calls, identifies the customer from their license plate and retrieves their history directly from the DMS.
It offers available time slots, adds the appointment to the calendar and sends confirmations completely automatically.
Support across the entire customer journey
The assistant qualifies leads, collects information and answers questions about vehicles.
It books test drives and contact requests, passing all the information collected on to the salesperson.
One conversation across every channel
Phone, WhatsApp, web chat, app and social media are all managed from a single platform.
Customers can switch between channels while the conversation keeps its context.
KPIs, control and continuous improvement
Dashboards and analytics let you monitor volumes, performance and the quality of interactions.
Every conversation contributes to the ongoing optimization of the service.
Powered by Crafter.ai
Claxon.ai uses Crafter.ai's conversational technology to guarantee scalability, reliability and integration with company systems.
The architecture is designed to operate securely and to support the future evolution of business systems.
Every contact gets an answer.
Where Claxon.ai works for you.
Service booking
From phone call to calendar appointment with no human intervention.
Seasonal peaks
Tire changeovers, recalls and campaigns handled without overloading the switchboard.
After hours
Support and bookings available around the clock.
Outbound campaigns
Reminders, confirmations and customer win-back activities via WhatsApp.
From license plate to calendar appointment, autonomously. Always on, on every channel, for dealerships and service partners.